Despite the proven value of collecting raw data from testing activities and analyzing it to create actionable, easily digested key performance indicators (KPIs), I find that most firms still struggle with utilizing test process data and organizing it into functional reports. Only a few have been able
Read more →Learn to Collaborate Communication breakdown is not unique to IT. Somehow, most IT organizations create towers. Maybe this happens to reduce the number of status meeting or to allow for a tree-shaped management chain. When leadership creates these separate teams, the intention is not to prevent the
Read more →When performance testing demonstrates a bottleneck in an integration that is seamless to the end user, how do you pinpoint where the problem lies? On a recent project, I was asked to test the addition of a survey hosted at a third-party site. Once the user completed
Read more →One of the challenges I faced as an automation engineer was the need to run my tests in multiple environments that had different site URLs, databases, server locations, etc. Trying to set up tests so they can run ANYWHERE can be difficult. I had to develop some
Read more →I recently spoke with a company that had certain customers reporting unacceptable response times for a new application that had just rolled out. The reports were coming from different locations around the country. The application in question was critical enough to the business that an investigation was
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